Last Updated: 9/20/2023

RETURN AND REFUND POLICY

Thank you for shopping at https://adambaykitchenequipment.com

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.
The following terms are applicable for any products that you purchased with us.

INTERPRETATION AND DEFINITIONS

Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions
For the purposes of this Return and Exchange Policy:
Business Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement)
refers to Adambay Kitchen Equipment Located at 89, olojo Drive, Along Alaba International Market Road,
Ojo, Lagos State, NG.

Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to My Site, accessible from https://adambaykitchenequipment.com

You mean the individual accessing or using the Service, or the company, or other legal entity on
behalf of which such individual is accessing or using the Service, as applicable.

GENERAL RETURN POLICY
Products that are bought from the Physical Stores can be returned.
All Items are eligible for return and would be processed if conditions are met.
You are always required to ship back the items by following the shipping instruction:
89, olojo Drive, Along Alaba International Market Road, Ojo, Lagos State, Nigeria.

REFUND POLICY

In order to be eligible for a refund, you have to return the product within 24hrs of your purchase.
If the product is damaged in any way, or you have initiated the return after 24 hrs have passed, you will not be eligible for a refund.

In order for the product to be eligible for a Refund, make sure these conditions are met:
Product must be returned in its original packaging
Product wasn’t used or damaged
Product must include original tags (if applicable)
Product must have the receipt or proof of purchase

After we receive your product, our team of professionals will inspect it and process your refund.
The money will be refunded to the Original Payment Method you’ve used during the purchase.
If the payment was made thru bank the following information are needed to be provided:
Full name and Account number

HOW TO INITIATE A RETURN
If you have a request for Return, Refund or Exchange and if you have further clarification and questions,
Please do not hesitate to contact us through our:

Phone Number: +2347036549408
You will be updated for the Return Status through the PHONE provided that contact information is recorded to us.

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